the structure is amazing and the rooms are beautiful (especially the view) but what really makes the difference is the hotel staff. concierge, room service and bar staff are just amazing and always making you feel extremely welcome and taken care of. The duty manager, Mounia, is always extremely caring and available for any needs. After staying in several different hotels in Casablanca I can definitely say that Sofitel is the best one ever!
Marina
فبراير ٢٠٢٤
The staff was amazing they went above and beyond to make our stay great.
Miller
مارس ٢٠٢٣
The room is very spacious and comfortable, very varied and delicious breakfast and very welcoming and smiling staff, special thanks to Mr Camara and Mrs Aicha for their welcome (Breakfast ),I felt like I was among my family
Oumaima
أكتوبر ٢٠٢٣
`breakfast was really great.. just a pity they did not have gluten free items.. the staff at the breakfast area were really nice and very helpful the staff over all were really great and the concierge people also.. I felt very comfortable in this hotel. they have a weighing machine for your luggages in case you want to weigh it before arriving at the airport.
Yasmeen
ديسمبر ٢٠٢٢
Loved the staff! they are the 1st impression and only impression..so no matter how beautiful the hotel is, if the staff is not helpful or friendly, it would not be somewhere where I would stay..so yes.. I give them a 10 for their staff ! I took the view of the mosque and my God! what a view ! Breakfast was super nice! Great location, all nearby. the toiletries ..Amazing!
Yasmeen
نوفمبر ٢٠٢٢
Highly motivated staff, well mannered and helpful. Very generous food portions and options weather at buffet and in room dining. General area is clean.
Omar
يوليو ٢٠٢٢
Very well maintained hotel with beautiful rooms. Room had a fantastic, unobstructed view of the old medina and mosque. It also had a very spacious and well-designed bathroom. The provided fruits and sweets were a nice little bonus. Staff was kind and helpful, including Mounia at the front desk.
Blazes1922
يناير ٢٠٢٤
Mounia at the front desk was very helpful with reservations and the concierge made bookings for me for dinners around Casablanca- very helpful Staff! Samira at the spa gave me a great massage! Pool at the spa facility is nice
Nicole
مارس ٢٠٢٤
Room was good breakfast excellent & location excellent
Mahmud
سبتمبر ٢٠٢٢
The room was spacious and clean. The location is great, directly across the street from the train station and in the middle of the downtown area. The highlight for me was the warm and welcoming staff!
Mkhonta
فبراير ٢٠٢٤